Connext vs. Liveops
A side-by-side comparison based on G2 review data.
| Metric | Connext | Liveops |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 16 | 16 |
| Ease of use | 0.0 | 9.6 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 0.0 | 8.6 |
| Meets requirements | 0.0 | 8.9 |
| NPS | 75 | 56.25 |
| Small Business | 37.5% | 18.8% |
| Mid-Market | 50.0% | 31.3% |
| Enterprise | 12.5% | 50.0% |
| Total page views | 306 | 1,241 |
| Total LLM citations | 889 | 3,420 |
Connext
Connext Global Solutions is a tech-enabled, AI-driven offshore staffing and dedicated team provider designed to help U.S. and global companies build high-performing remote teams in countries such as the Philippines, Colombia, Mexico, and India. Unlike traditional Business Process Outsourcing (BPO) firms or transactional Employer of Record (EOR) providers, Connext specializes in creating fully customized, dedicated offshore teams that are aligned with each client’s unique processes, culture, and growth strategy.
- Response Time
- Professionalism
- Organizational Skills
- Ease of Use
- Skill Development
Liveops
Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.