G2 Vendor Directory

ConnectWise RMM vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

TeamViewer

by TeamViewer

Overall rating4.14.5
Review count834,213
Ease of use8.59.2
Ease of setup8.19.2
Quality of support7.98.8
Meets requirements8.69.2
NPS46.2568.368587
Small Business66.3%43.5%
Mid-Market28.9%35.7%
Enterprise4.8%20.7%
Total page views9205,671
Total LLM citations6,18732,549

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support