G2 Vendor Directory

ConnectWise RMM vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Pulseway

by MMSoft Design

Overall rating4.14.5
Review count83125
Ease of use8.59.2
Ease of setup8.19.1
Quality of support7.99.1
Meets requirements8.69.2
NPS46.2568.852459
Small Business66.3%52.4%
Mid-Market28.9%42.7%
Enterprise4.8%4.8%
Total page views920537
Total LLM citations6,1873,310

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive