G2 Vendor Directory

ConnectWise RMM vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

NinjaOne

by NinjaOne

Overall rating4.14.7
Review count835,553
Ease of use8.59.3
Ease of setup8.19.2
Quality of support7.99.2
Meets requirements8.69.2
NPS46.2582.241285
Small Business66.3%46.2%
Mid-Market28.9%46.4%
Enterprise4.8%7.4%
Total page views92012,935
Total LLM citations6,18744,059

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface