G2 Vendor Directory

ConnectWise RMM vs. Milvus TI

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Milvus TI

by Milvus

Overall rating4.14.8
Review count83132
Ease of use8.59.4
Ease of setup8.19.2
Quality of support7.99.3
Meets requirements8.69.5
NPS46.2592.424242
Small Business66.3%44.7%
Mid-Market28.9%42.4%
Enterprise4.8%12.9%
Total page views9201,093
Total LLM citations6,187319

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease