G2 Vendor Directory

ConnectWise RMM vs. Action1

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Action1

by Action1

Overall rating4.14.9
Review count831,249
Ease of use8.59.6
Ease of setup8.19.7
Quality of support7.99.4
Meets requirements8.69.4
NPS46.2594.601128
Small Business66.3%38.8%
Mid-Market28.9%58.2%
Enterprise4.8%3.0%
Total page views9203,559
Total LLM citations6,18715,991

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features