G2 Vendor Directory

ConnectWise RMM vs. Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

by Acronis

Overall rating4.14.7
Review count831,479
Ease of use8.59.2
Ease of setup8.19.2
Quality of support7.99.0
Meets requirements8.69.2
NPS46.2581.481481
Small Business66.3%69.3%
Mid-Market28.9%28.2%
Enterprise4.8%2.5%
Total page views9204,990
Total LLM citations6,1870

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost.

Pros

  • Ease of Use
  • Backup Solutions
  • Backup Ease
  • Security
  • Protection
  • Reliability