ConnectWise PSA vs. Wrike
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | Wrike |
|---|---|---|
| Overall rating | 4.0 | 4.2 |
| Review count | 582 | 4,554 |
| Ease of use | 7.8 | 8.2 |
| Ease of setup | 7.1 | 8.1 |
| Quality of support | 7.8 | 8.7 |
| Meets requirements | 8.6 | 8.7 |
| NPS | 30.630631 | 45.23703 |
| Small Business | 66.1% | 35.6% |
| Mid-Market | 28.0% | 42.9% |
| Enterprise | 5.9% | 21.6% |
| Total page views | 921 | 6,502 |
| Total LLM citations | 8,599 | 31,812 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
Wrike
Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond.
- Project Management
- Team Collaboration
- Task Management
- Organization
- Ease of Use
- Project Tracking