G2 Vendor Directory

ConnectWise PSA vs. Workamajig

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

Workamajig

by Workamajig

Overall rating4.03.9
Review count582305
Ease of use7.87.5
Ease of setup7.17.2
Quality of support7.88.5
Meets requirements8.68.1
NPS30.63063116.943522
Small Business66.1%62.0%
Mid-Market28.0%30.8%
Enterprise5.9%7.2%
Total page views921609
Total LLM citations8,5992,615

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

Workamajig

Workamajig is a purpose-built agency management software for creative agencies, advertising agencies, marketing agencies, design studios, PR firms, and in-house creative departments. Unlike general project management tools, Workamajig is built around how agencies actually work - combining project management, time tracking, resource planning, client billing and invoicing, digital proofing, financial reporting, and CRM in one integrated system. No separate accounting software. No disconnected tools. One platform from creative brief to final invoice.

Pros

  • Ease of Use
  • Customization
  • Customizability
  • Project Management
  • Comprehensive Features
  • Time Saving