ConnectWise PSA vs. Workamajig
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | Workamajig |
|---|---|---|
| Overall rating | 4.0 | 3.9 |
| Review count | 582 | 305 |
| Ease of use | 7.8 | 7.5 |
| Ease of setup | 7.1 | 7.2 |
| Quality of support | 7.8 | 8.5 |
| Meets requirements | 8.6 | 8.1 |
| NPS | 30.630631 | 16.943522 |
| Small Business | 66.1% | 62.0% |
| Mid-Market | 28.0% | 30.8% |
| Enterprise | 5.9% | 7.2% |
| Total page views | 921 | 609 |
| Total LLM citations | 8,599 | 2,615 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
Workamajig
Workamajig is a purpose-built agency management software for creative agencies, advertising agencies, marketing agencies, design studios, PR firms, and in-house creative departments. Unlike general project management tools, Workamajig is built around how agencies actually work - combining project management, time tracking, resource planning, client billing and invoicing, digital proofing, financial reporting, and CRM in one integrated system. No separate accounting software. No disconnected tools. One platform from creative brief to final invoice.
- Ease of Use
- Customization
- Customizability
- Project Management
- Comprehensive Features
- Time Saving