G2 Vendor Directory

ConnectWise PSA vs. Teamwork.com

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

Teamwork.com

by Teamwork

Overall rating4.04.4
Review count5821,214
Ease of use7.88.8
Ease of setup7.18.8
Quality of support7.89.0
Meets requirements8.69.0
NPS30.63063161.479592
Small Business66.1%55.9%
Mid-Market28.0%30.3%
Enterprise5.9%13.8%
Total page views9212,133
Total LLM citations8,59927,032

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

Teamwork.com

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com.

Pros

  • Project Management
  • Task Management
  • Team Collaboration
  • Task Tracking
  • Ease of Use
  • Time Tracking