G2 Vendor Directory

ConnectWise PSA vs. SuiteProjects Pro

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

SuiteProjects Pro

by Oracle

Overall rating4.03.7
Review count582231
Ease of use7.87.5
Ease of setup7.17.2
Quality of support7.87.8
Meets requirements8.68.0
NPS30.6306318.444444
Small Business66.1%13.9%
Mid-Market28.0%58.4%
Enterprise5.9%27.7%
Total page views921402
Total LLM citations8,5991,874

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

SuiteProjects Pro

NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, budgeting, activity tracking, and billing allowing you to gain data-driven, real-time visibility and anytime, anywhere access to project information and performance. With NetSuite SuiteProjects Pro, you can Automate Project billing and invoicing, improve decision-making, and achieve greater insights and monitoring of how projects are performing.

Pros

  • Reporting Efficiency
  • Intuitive
  • Resource Management
  • Time Tracking
  • Tracking Ease
  • Invoicing