G2 Vendor Directory

ConnectWise PSA vs. Scoro

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

Scoro

by Scoro

Overall rating4.04.5
Review count582506
Ease of use7.88.9
Ease of setup7.18.0
Quality of support7.89.0
Meets requirements8.69.0
NPS30.63063175.409836
Small Business66.1%66.4%
Mid-Market28.0%23.3%
Enterprise5.9%10.3%
Total page views9211,957
Total LLM citations8,59915,411

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

Scoro

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work.

Pros

  • Ease of Use
  • Project Management
  • Project Tracking
  • Time Tracking
  • Task Management
  • Reporting