G2 Vendor Directory

ConnectWise PSA vs. SAP Cloud ERP (SAP S/4HANA Cloud)

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

SAP Cloud ERP (SAP S/4HANA Cloud)

by SAP

Overall rating4.04.4
Review count5821,099
Ease of use7.88.7
Ease of setup7.18.1
Quality of support7.88.9
Meets requirements8.69.1
NPS30.63063160.794297
Small Business66.1%16.2%
Mid-Market28.0%36.0%
Enterprise5.9%47.8%
Total page views9215,056
Total LLM citations8,59912,506

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

SAP Cloud ERP (SAP S/4HANA Cloud)

SAP Cloud ERP (S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations of any size improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the flexibility to add capabilities, users, and functionality as business needs evolve.

Pros

  • Ease of Use
  • Cloud-Based
  • Functionality
  • Efficiency
  • Real-Time Data
  • Cloud Based