ConnectWise PSA vs. Projectworks
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | Projectworks |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 582 | 253 |
| Ease of use | 7.8 | 8.9 |
| Ease of setup | 7.1 | 8.4 |
| Quality of support | 7.8 | 8.8 |
| Meets requirements | 8.6 | 8.7 |
| NPS | 30.630631 | 66.942149 |
| Small Business | 66.1% | 64.8% |
| Mid-Market | 28.0% | 32.0% |
| Enterprise | 5.9% | 3.3% |
| Total page views | 921 | 2,483 |
| Total LLM citations | 8,599 | 5,637 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
Projectworks
Grow your firm, and your impact. Projectworks is AI-powered, operator-built professional services automation software for consulting firms that want to grow and make a difference. Bringing deals, proposals, time tracking, resourcing, invoicing, and forecasting together in one platform, it gives you the visibility to see what’s working, fix what’s not, and scale your firm with confidence. Projectworks was built by consultants who know what it’s like to lose hours to spreadsheets and billing chaos.
- Ease of Use
- Project Management
- User-Friendly
- Project Tracking
- Comprehensive Features
- User Interface