ConnectWise PSA vs. Klient PSA
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | Klient PSA |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 582 | 98 |
| Ease of use | 7.8 | 8.7 |
| Ease of setup | 7.1 | 8.2 |
| Quality of support | 7.8 | 9.1 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 30.630631 | 68.817204 |
| Small Business | 66.1% | 57.3% |
| Mid-Market | 28.0% | 41.7% |
| Enterprise | 5.9% | 1.0% |
| Total page views | 921 | 469 |
| Total LLM citations | 8,599 | 1,318 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
Klient PSA
Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.
- Ease of Use
- Project Management
- Resource Management
- Flexibility
- Comprehensive Features
- Updates