ConnectWise PSA vs. Dynamics 365 Project Operations
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | Dynamics 365 Project Operations |
|---|---|---|
| Overall rating | 4.0 | 4.0 |
| Review count | 582 | 12 |
| Ease of use | 7.8 | 8.1 |
| Ease of setup | 7.1 | 0.0 |
| Quality of support | 7.8 | 8.1 |
| Meets requirements | 8.6 | 8.7 |
| NPS | 30.630631 | 25 |
| Small Business | 66.1% | 16.7% |
| Mid-Market | 28.0% | 50.0% |
| Enterprise | 5.9% | 33.3% |
| Total page views | 921 | 53 |
| Total LLM citations | 8,599 | 151 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
Dynamics 365 Project Operations
Dynamics 365 for Project Service Automation helps teams work efficiently by giving them automation technology and a complete view into their client relationships.