ConnectWise PSA vs. BigTime Projector
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise PSA | BigTime Projector |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 582 | 134 |
| Ease of use | 7.8 | 8.4 |
| Ease of setup | 7.1 | 7.8 |
| Quality of support | 7.8 | 9.7 |
| Meets requirements | 8.6 | 8.9 |
| NPS | 30.630631 | 74.045802 |
| Small Business | 66.1% | 40.2% |
| Mid-Market | 28.0% | 48.5% |
| Enterprise | 5.9% | 11.4% |
| Total page views | 921 | 114 |
| Total LLM citations | 8,599 | 333 |
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability
BigTime Projector
Projector PSA, now powered by Big Time Software, is a cloud-based Professional Services Automation tool specifically designed for managing delivery organizations. Modules for Project Accounting, Project Delivery and Resource Management enable better profit margins, utilization rates and operational efficiency. Projector BI provides PSO specific analytics and intelligence to measure and manage at every level and model your future success. Integrate with your CRM for extended visibility into pipeline revenue and staffing.