G2 Vendor Directory

ConnectWise PSA vs. Allfred

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

Allfred

by Allfred

Overall rating4.04.7
Review count58253
Ease of use7.89.0
Ease of setup7.19.1
Quality of support7.89.5
Meets requirements8.69.2
NPS30.63063188.461538
Small Business66.1%83.0%
Mid-Market28.0%17.0%
Enterprise5.9%0.0%
Total page views92153
Total LLM citations8,59966

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

Allfred

Allfred is a workflow management tool tailor-made for Ad or PR agencies that enables all team members to work seamlessly together from the client's first brief to invoicing, streamlining the process and minimizing mistakes. Allfred was designed with "creatives in mind" to shift agencies' focus to do more creative work and less on paperwork and numerous Spreadsheets. We understand that for CFOs and managing directors, every decision must be rooted in financial data.

Pros

  • Ease of Use
  • Task Management
  • Time Tracking
  • Project Management
  • Features
  • Customer Support