G2 Vendor Directory

ConnectWise PSA vs. aec360

A side-by-side comparison based on G2 review data.

MetricConnectWise PSA

by ConnectWise

aec360

by HSO

Overall rating4.04.3
Review count58236
Ease of use7.88.5
Ease of setup7.18.1
Quality of support7.88.7
Meets requirements8.68.6
NPS30.63063147.222222
Small Business66.1%36.1%
Mid-Market28.0%44.4%
Enterprise5.9%19.4%
Total page views921144
Total LLM citations8,599285

ConnectWise PSA

ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.

Pros

  • Ease of Use
  • Integration
  • Integrations
  • Feature Richness
  • Customer Support
  • Customizability

aec360

Microsoft’s leading Dynamics™ 365-based solution for the AEC industry, HSO’s aec360 is a cloud-based business platform designed to meet the unique needs of architecture, engineering, and construction firms. aec360 provides an integrated industry solution for marketing and business development, project management, accounting, and human resource management, and was built to leverage the best of the Microsoft cloud, helping AEC firms drive productivity, collaboration, and insights across their organization. For more information, please visit our website at www.aec360.com.

Pros