G2 Vendor Directory

ConnectWise Integrated Expert Services vs. Missive

A side-by-side comparison based on G2 review data.

MetricConnectWise Integrated Expert Services

by Continuum

Missive

by Missive

Overall rating4.04.7
Review count19861
Ease of use8.19.0
Ease of setup7.78.9
Quality of support7.89.4
Meets requirements7.99.2
NPS42.85714378.413069
Small Business73.7%87.9%
Mid-Market26.3%11.9%
Enterprise0.0%0.2%
Total page views951,740
Total LLM citations6120,315

ConnectWise Integrated Expert Services

When your clients need support, they would much rather talk to a person on the other end of the phone instead of a robot. But hiring new technicians is time-consuming and expensive. Even if you find the “perfect hire,” techs know they’re in high demand and often look for greener pastures. Ultimately, run the risk of doing expensive onboarding without seeing any of the benefits. ConnectWise Integrated Expert Services delivers a fully staffed help desk, NOC, SOC, and consultants to handle day-to-day support and labor extensive networking, technical, and cybersecurity issues.

Pros

    Missive

    Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

    Pros

    • Team Collaboration
    • Communication
    • Ease of Use
    • Features
    • Communication Ease
    • Collaboration