G2 Vendor Directory

ConnectWise Integrated Expert Services vs. Connecteam

A side-by-side comparison based on G2 review data.

MetricConnectWise Integrated Expert Services

by Continuum

Connecteam

by Connecteam

Overall rating4.04.6
Review count193,506
Ease of use8.19.1
Ease of setup7.79.1
Quality of support7.89.2
Meets requirements7.99.1
NPS42.85714372.365407
Small Business73.7%85.5%
Mid-Market26.3%14.0%
Enterprise0.0%0.4%
Total page views956,069
Total LLM citations6142,388

ConnectWise Integrated Expert Services

When your clients need support, they would much rather talk to a person on the other end of the phone instead of a robot. But hiring new technicians is time-consuming and expensive. Even if you find the “perfect hire,” techs know they’re in high demand and often look for greener pastures. Ultimately, run the risk of doing expensive onboarding without seeing any of the benefits. ConnectWise Integrated Expert Services delivers a fully staffed help desk, NOC, SOC, and consultants to handle day-to-day support and labor extensive networking, technical, and cybersecurity issues.

Pros

    Connecteam

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams.

    Pros

    • Ease of Use
    • Features
    • Scheduling
    • Team Collaboration
    • User-Friendly
    • Communication