G2 Vendor Directory

ConnectWise Automate vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

TeamViewer

by TeamViewer

Overall rating4.14.5
Review count1414,213
Ease of use7.89.2
Ease of setup7.29.2
Quality of support7.98.8
Meets requirements8.79.2
NPS38.34586568.368587
Small Business66.4%43.5%
Mid-Market30.7%35.7%
Enterprise2.9%20.7%
Total page views4095,671
Total LLM citations3,62132,549

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support