G2 Vendor Directory

ConnectWise Automate vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

SuperOps

by SuperOps Inc

Overall rating4.14.4
Review count141207
Ease of use7.89.0
Ease of setup7.28.9
Quality of support7.99.2
Meets requirements8.78.8
NPS38.34586561.650485
Small Business66.4%85.0%
Mid-Market30.7%13.6%
Enterprise2.9%1.5%
Total page views4091,166
Total LLM citations3,6219,715

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features