G2 Vendor Directory

ConnectWise Automate vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

NinjaOne

by NinjaOne

Overall rating4.14.7
Review count1415,553
Ease of use7.89.3
Ease of setup7.29.2
Quality of support7.99.2
Meets requirements8.79.2
NPS38.34586582.241285
Small Business66.4%46.2%
Mid-Market30.7%46.4%
Enterprise2.9%7.4%
Total page views40912,935
Total LLM citations3,62144,059

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface