G2 Vendor Directory

ConnectWise Automate vs. Action1

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

Action1

by Action1

Overall rating4.14.9
Review count1411,249
Ease of use7.89.6
Ease of setup7.29.7
Quality of support7.99.4
Meets requirements8.79.4
NPS38.34586594.601128
Small Business66.4%38.8%
Mid-Market30.7%58.2%
Enterprise2.9%3.0%
Total page views4093,559
Total LLM citations3,62115,991

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features