G2 Vendor Directory

ConnectPath CX vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricConnectPath CX

by CloudHesive

CallHippo

by CallHippo

Overall rating4.64.4
Review count24416
Ease of use9.39.0
Ease of setup8.39.0
Quality of support8.79.1
Meets requirements8.89.0
NPS73.91304370.559611
Small Business23.8%75.7%
Mid-Market61.9%21.4%
Enterprise14.3%2.9%
Total page views881,650
Total LLM citations15710,009

ConnectPath CX

ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive and time-consuming custom development, ConnectPath deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions. ConnectPath is the standard for Amazon Connect implementations. uJet Symbee PACE NeonNow Nice CX

Pros

  • User Interface
  • Integrations
  • Easy Integrations
  • Ease of Use
  • Navigation Ease
  • Intuitive

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features