G2 Vendor Directory

Connectly.ai vs. ViaSay

A side-by-side comparison based on G2 review data.

MetricConnectly.ai

by Connectly

ViaSay

by laiye

Overall rating4.74.6
Review count1750
Ease of use9.68.9
Ease of setup9.69.0
Quality of support9.99.6
Meets requirements9.49.1
NPS87.577.55102
Small Business40.0%16.0%
Mid-Market46.7%50.0%
Enterprise13.3%34.0%
Total page views7579
Total LLM citations22542

Connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Pros

  • Ease of Use
  • Helpful
  • Customer Engagement
  • Staff Support
  • Intuitive
  • Customer Support

ViaSay

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, from simple to sophisticated, allowing for maximum automation of customer interactions and lowest total cost of ownership.

Pros

  • Insights
  • Training
  • Usability
  • Efficiency
  • Helpful
  • Customer Support