Perform vs. Verint Quality Management

Perform by Confirm (formerly Confirm HR) Perform (formerly Confirm HR) is an AI-powered performance management platform that helps organizations run fairer, faster performance cycles and coach managers before problems surface, not after. Most performance tools only capture what people say about themselves. Perform goes further, using Organizational Network Analysis (ONA) to map how work actually flows across a company, surfacing who's ready, who's at risk, and where bias might be creeping into decisions.

Verint® Quality Management™ supports multi-channel evaluations, self-assessments, and performance tracking with the ability to integrate automation in the form of the Verint Quality Bot. With Verint Quality Management, you can evaluate all components of a customer interaction, including voice conversations and associated screen data, text-based interactions (such as chat and email), and video, right from a single screen.