G2 Vendor Directory

Concept vs. SmartBug Media

A side-by-side comparison based on G2 review data.

MetricConcept

by Concept

SmartBug Media

by SmartBug Media

Overall rating4.84.8
Review count17215
Ease of use0.00.0
Ease of setup0.00.0
Quality of support0.00.0
Meets requirements0.00.0
NPS88.23529490.952381
Small Business29.4%55.0%
Mid-Market58.8%32.2%
Enterprise11.8%12.8%
Total page views1481,844
Total LLM citations1795,016

Concept

Concept is a lead generation agency focused on building, developing, and growing our clients’ sales pipelines. Through multi-channel lead generation solutions, such as outbound prospecting and appointment setting, CRM consulting (HubSpot and Salesforce), and digital marketing services, we help our clients grow.

Pros

  • Problem Solving
  • Professionalism
  • Ease of Use
  • Flexibility
  • Efficiency
  • Strategic Planning

SmartBug Media

🤝 Most Decorated Elite HubSpot Partner (3x HubSpot North America Partner of the Year) 🤝 Google Premier Partner 🤝 Shopify Partner 🏅 Continue to hold all available HubSpot Accreditations 📚 More than 1,200 marketing & sales certifications 🏆 More than 150 company awards & recognitions (and counting) 🌟 More than 700 5-star customer reviews across multiple platforms At SmartBug Media, we've been navigating the digital agency space for over 15 years, mastering the art of creating resilient growth across the entire customer lifecycle.

Pros

  • Helpful
  • Expertise
  • Customer Support
  • Experience
  • Knowledge
  • Friendly