G2 Vendor Directory

Command|Link vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricCommand|Link

by CommandLink

AssetSonar

by EZO

Overall rating4.84.5
Review count2289
Ease of use9.59.0
Ease of setup9.58.8
Quality of support9.79.3
Meets requirements9.58.8
NPS90.90909160.91954
Small Business9.1%10.1%
Mid-Market59.1%75.9%
Enterprise31.8%13.9%
Total page views3381,129
Total LLM citations1812,737

Command|Link

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

Pros

  • Customer Support
  • Response Time
  • Reliability
  • Robust Support
  • Monitoring
  • Issue Resolution

AssetSonar

Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

Pros

  • Asset Management
  • Ease of Use
  • Product Quality
  • Integrations
  • Efficiency
  • Simple