G2 Vendor Directory

CometChat vs. ZEGOCLOUD

A side-by-side comparison based on G2 review data.

MetricCometChat

by CometChat Inc.

ZEGOCLOUD

by ZEGOCLOUD

Overall rating4.64.6
Review count11159
Ease of use9.39.2
Ease of setup9.19.2
Quality of support9.49.4
Meets requirements9.49.4
NPS68.93203977.192982
Small Business77.5%81.4%
Mid-Market18.9%15.3%
Enterprise3.6%3.4%
Total page views313223
Total LLM citations1,9013,292

CometChat

Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Customer Support
  • API Quality
  • Staff Support

ZEGOCLOUD

Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links.

Pros

  • Video Conferencing
  • Customer Support
  • Video Quality
  • API Integration
  • API Quality
  • Pricing