G2 Vendor Directory

CometChat vs. Kaltura

A side-by-side comparison based on G2 review data.

MetricCometChat

by CometChat Inc.

Kaltura

by Kaltura

Overall rating4.64.3
Review count111118
Ease of use9.38.8
Ease of setup9.18.2
Quality of support9.48.4
Meets requirements9.48.9
NPS68.93203955.555556
Small Business77.5%27.4%
Mid-Market18.9%39.3%
Enterprise3.6%33.3%
Total page views313823
Total LLM citations1,901116

CometChat

Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Customer Support
  • API Quality
  • Staff Support

Kaltura

Kaltura helps organizations turn content, knowledge, and audience signals into personalized, AI-powered experiences that move people forward. Our platform brings together content, video, data, intelligence, and agentic AI to help businesses engage customers, enable employees, and guide every user with the right content, interaction, or next step in the moment. Kaltura’s solutions are built around two critical business challenges: accelerating revenue across the customer journey and helping people learn, perform, and succeed at scale.

Pros

  • Features
  • Ease of Use
  • Quality
  • Integrations
  • Reliability
  • Video Quality