G2 Vendor Directory

CometChat vs. Azure Media Services

A side-by-side comparison based on G2 review data.

MetricCometChat

by CometChat Inc.

Azure Media Services

by Microsoft

Overall rating4.63.9
Review count11116
Ease of use9.38.3
Ease of setup9.18.9
Quality of support9.47.3
Meets requirements9.48.4
NPS68.93203926.666667
Small Business77.5%40.0%
Mid-Market18.9%26.7%
Enterprise3.6%33.3%
Total page views31382
Total LLM citations1,901114

CometChat

Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA.

Pros

  • Ease of Use
  • Features
  • Easy Integrations
  • Customer Support
  • API Quality
  • Staff Support

Azure Media Services

Azure Media Services is an extensible cloud-based platform that enables developers to build scalable media management and delivery applications.

Pros