G2 Vendor Directory

Comcast Business VoiceEdge vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricComcast Business VoiceEdge

by Comcast

Ultatel

by Ultatel

Overall rating3.64.7
Review count3554
Ease of use8.09.5
Ease of setup7.19.4
Quality of support7.79.6
Meets requirements8.29.5
NPS17.14285779.62963
Small Business58.8%74.1%
Mid-Market29.4%24.1%
Enterprise11.8%1.9%
Total page views2121,061
Total LLM citations5821,833

Comcast Business VoiceEdge

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication.

Pros

  • Easy Setup
  • Convenience
  • Reliability
  • Ease of Use
  • VoIP Services
  • Calling Features

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording