G2 Vendor Directory

Arc vs. Upwork

A side-by-side comparison based on G2 review data.

MetricArc

by Arc

Upwork

by Upwork Inc.

Overall rating4.84.5
Review count183,236
Ease of use9.29.1
Ease of setup9.29.1
Quality of support9.88.5
Meets requirements9.19.0
NPS88.88888968.308283
Small Business83.3%95.6%
Mid-Market16.7%4.1%
Enterprise0.0%0.3%
Total page views16710,689
Total LLM citations1,70322,306

Arc

Arc is a global marketplace of top remote talent, vetted and ready to interview. Find freelance or full-time developers, designers, and marketers on Arc and hire in days, not months.

Pros

    Upwork

    Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.

    Pros

    • Ease of Use
    • Job Opportunities
    • Freelancing Services
    • Time Efficiency
    • Trusted Platform
    • Talent Quality