G2 Vendor Directory

Cobrowse.io vs. Surfly

A side-by-side comparison based on G2 review data.

MetricCobrowse.io

by Cobrowse.io LLC

Surfly

by Surfly

Overall rating4.54.8
Review count22100
Ease of use9.59.6
Ease of setup9.39.2
Quality of support8.49.4
Meets requirements9.09.4
NPS68.18181891.111111
Small Business50.0%44.0%
Mid-Market36.4%34.0%
Enterprise13.6%22.0%
Total page views164197
Total LLM citations494620

Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications.

Pros

  • Team Collaboration
  • Implementation Ease
  • Ease of Use
  • Easy Implementation
  • Easy Setup
  • Customer Engagement

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros