G2 Vendor Directory

Cobrowse.io vs. Samesurf

A side-by-side comparison based on G2 review data.

MetricCobrowse.io

by Cobrowse.io LLC

Samesurf

by Samesurf

Overall rating4.54.5
Review count2211
Ease of use9.59.5
Ease of setup9.38.9
Quality of support8.48.6
Meets requirements9.09.4
NPS68.18181872.727273
Small Business50.0%45.5%
Mid-Market36.4%45.5%
Enterprise13.6%9.1%
Total page views16450
Total LLM citations494118

Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications.

Pros

  • Team Collaboration
  • Implementation Ease
  • Ease of Use
  • Easy Implementation
  • Easy Setup
  • Customer Engagement

Samesurf

Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding. Widely considered as the inventor of modern co-browsing, Samesurf also enables participants to (1) Instantly upload & share documents and videos (2) Talk or video chat via VOIP and phone lines (3) Redact sensitive input fields or other screen elements (4) Share offline content (5) Garner in-depth analytics (6) Record sessions Samesurf supports a diverse set of use cases that include sales,

Pros

  • Easy Access
  • Communication
  • Easy Collaboration
  • Screen Sharing
  • Ease of Use
  • Daily Use