G2 Vendor Directory

Cobrowse.io vs. Glance

A side-by-side comparison based on G2 review data.

MetricCobrowse.io

by Cobrowse.io LLC

Glance

by Glance

Overall rating4.54.5
Review count2223
Ease of use9.59.6
Ease of setup9.39.7
Quality of support8.49.5
Meets requirements9.09.6
NPS68.18181869.565217
Small Business50.0%17.4%
Mid-Market36.4%56.5%
Enterprise13.6%26.1%
Total page views164425
Total LLM citations4941,160

Cobrowse.io

Cobrowse is a collaborative browsing solution, designed to augment remote sales and support engagements with real-time human interaction. With Cobrowse, agents can offer tailored guidance to customers as they navigate any of your digital channels, on desktop and mobile, across the web or native iOS and Android mobile applications.

Pros

  • Team Collaboration
  • Implementation Ease
  • Ease of Use
  • Easy Implementation
  • Easy Setup
  • Customer Engagement

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use