G2 Vendor Directory

Club (formerly Brandbassador) vs. Loox

A side-by-side comparison based on G2 review data.

MetricClub (formerly Brandbassador)

by Club

Loox

by Loox

Overall rating4.64.9
Review count10830
Ease of use9.19.3
Ease of setup8.99.5
Quality of support9.59.2
Meets requirements8.99.6
NPS76.85185293.333333
Small Business66.7%86.7%
Mid-Market27.6%13.3%
Enterprise5.7%0.0%
Total page views301187
Total LLM citations2,1372,165

Club (formerly Brandbassador)

Club is an ambassador marketing platform designed to help brands harness the power of word-of-mouth marketing by building a vibrant community of loyal customers. Our solution enables brands to engage with their audience effectively, turning satisfied customers into enthusiastic brand advocates. By leveraging gamified Missions, Club facilitates the creation of authentic user-generated content, enhances social engagement, and ultimately drives revenue growth.

Pros

  • Campaign Management
  • Intuitive
  • Monitoring
  • Organization
  • Helpful
  • Partnerships

Loox

Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content. 5 reasons merchants choose Loox Read why over 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales. 1. Collect more reviews, photos and videos - Loox gathers authentic product reviews by using smart and customizable review request emails.

Pros