G2 Vendor Directory

Clowder vs. Gainsight Customer Communities

A side-by-side comparison based on G2 review data.

MetricClowder

by Advanced Solutions International (ASI)

Gainsight Customer Communities

by Gainsight Inc.

Overall rating4.64.4
Review count14277
Ease of use9.78.8
Ease of setup9.38.5
Quality of support9.79.0
Meets requirements9.08.5
NPS85.71428659.782609
Small Business85.7%16.1%
Mid-Market14.3%58.8%
Enterprise0.0%25.1%
Total page views221380
Total LLM citations812,436

Clowder

Clowder® powers a mobile-first member engagement platform that directly connects your organization to its members, boosts participation, and drives increased retention. Grow your audience and non-dues revenue sources through in-app targeted advertising and sponsored content features. With secure QR codes for networking, real-time surveys, personalized features, and year-round event engagement, Clowder is a private social network that puts true connection at your organization’s fingertips.

Pros

  • Customer Support
  • User Interaction
  • Flexibility
  • Ease of Use
  • User Experience
  • Integrations

Gainsight Customer Communities

Gainsight Customer Communities is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and even influence product direction in one connected space. As teams strive to make the most of their time and resources, Gainsight CC makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums.

Pros

  • Ease of Use
  • User Interaction
  • Experience
  • Branding Customization
  • Feedback Management
  • Features