Clowder vs. Gainsight Customer Communities
A side-by-side comparison based on G2 review data.
| Metric | Clowder | Gainsight Customer Communities |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 14 | 277 |
| Ease of use | 9.7 | 8.8 |
| Ease of setup | 9.3 | 8.5 |
| Quality of support | 9.7 | 9.0 |
| Meets requirements | 9.0 | 8.5 |
| NPS | 85.714286 | 59.782609 |
| Small Business | 85.7% | 16.1% |
| Mid-Market | 14.3% | 58.8% |
| Enterprise | 0.0% | 25.1% |
| Total page views | 221 | 380 |
| Total LLM citations | 81 | 2,436 |
Clowder
Clowder® powers a mobile-first member engagement platform that directly connects your organization to its members, boosts participation, and drives increased retention. Grow your audience and non-dues revenue sources through in-app targeted advertising and sponsored content features. With secure QR codes for networking, real-time surveys, personalized features, and year-round event engagement, Clowder is a private social network that puts true connection at your organization’s fingertips.
- Customer Support
- User Interaction
- Flexibility
- Ease of Use
- User Experience
- Integrations
Gainsight Customer Communities
Gainsight Customer Communities is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and even influence product direction in one connected space. As teams strive to make the most of their time and resources, Gainsight CC makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums.
- Ease of Use
- User Interaction
- Experience
- Branding Customization
- Feedback Management
- Features