CloudPM vs. HotelFriend
A side-by-side comparison based on G2 review data.
| Metric | CloudPM | HotelFriend |
|---|---|---|
| Overall rating | 4.1 | 4.7 |
| Review count | 10 | 10 |
| Ease of use | 8.6 | 10.0 |
| Ease of setup | 7.1 | 9.4 |
| Quality of support | 8.6 | 9.8 |
| Meets requirements | 8.8 | 9.6 |
| NPS | 40 | 80 |
| Small Business | 70.0% | 22.2% |
| Mid-Market | 10.0% | 77.8% |
| Enterprise | 20.0% | 0.0% |
| Total page views | 42 | 509 |
| Total LLM citations | 9 | 367 |
CloudPM
CloudPM saves you money by eliminating capital expenditures for property technology, increasing your operating efficiencies and eliminating pricey on-property hardware requirements.
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.