Cloudapps Revenue Intelligence vs. Vonage Contact Center (formerly NewVoiceMedia)

CloudApps Revenue Intelligence turns your CRM into a full funnel revenue engine. We are a Salesforce AppExchange Partner. Our co-founders helped build Salesforce. And we've developed a revenue intelligence platform that harnesses the most advanced AI deep-learning capabilities to take your Salesforce investment to a whole new level. Alleviate the Sales Team Burden: Our technology can capture and consolidate information from other business tools, taking the onus off the salesperson and providing them with actionable insights on each deal to focus their efforts.

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.