G2 Vendor Directory

Cloud Softphone vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Vonage Business Communications

by Vonage

Overall rating4.84.3
Review count16504
Ease of use9.59.1
Ease of setup9.48.9
Quality of support9.38.9
Meets requirements9.29.2
NPS87.557.740586
Small Business37.5%60.6%
Mid-Market43.8%32.4%
Enterprise18.8%7.0%
Total page views571,572
Total LLM citations825,315

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Vonage Business Communications

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

    Pros

    • Ease of Use
    • Reliability
    • VoIP Services
    • Calling Features
    • Customer Support
    • Messaging Features