G2 Vendor Directory

Cloud Softphone vs. JustCall

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

JustCall

by Saas Labs

Overall rating4.84.3
Review count162,395
Ease of use9.59.0
Ease of setup9.48.9
Quality of support9.38.6
Meets requirements9.28.8
NPS87.551.754757
Small Business37.5%61.3%
Mid-Market43.8%31.7%
Enterprise18.8%7.0%
Total page views576,012
Total LLM citations8228,488

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    JustCall

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Call Management
    • Calling Features
    • Integrations