G2 Vendor Directory

Cloud Softphone vs. Quo

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Quo

by Quo

Overall rating4.84.7
Review count163,423
Ease of use9.59.5
Ease of setup9.49.4
Quality of support9.39.4
Meets requirements9.29.4
NPS87.585.20153
Small Business37.5%91.4%
Mid-Market43.8%7.3%
Enterprise18.8%1.2%
Total page views577,618
Total LLM citations8245,305

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Quo

    Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.

    Pros

    • Ease of Use
    • Customer Support
    • Call Recording
    • Features
    • Easy Setup
    • Customer Service