G2 Vendor Directory

Cloud Softphone vs. PBXware

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

PBXware

by Bicom Systems

Overall rating4.84.5
Review count1626
Ease of use9.58.9
Ease of setup9.48.9
Quality of support9.39.2
Meets requirements9.28.9
NPS87.576
Small Business37.5%60.9%
Mid-Market43.8%39.1%
Enterprise18.8%0.0%
Total page views57313
Total LLM citations82432

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    PBXware

    PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Helpful
    • Feature Abundance
    • Easy Integration