Cloud Softphone vs. Natterbox
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | Natterbox |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 16 | 143 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.4 | 8.8 |
| Quality of support | 9.3 | 9.2 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 87.5 | 67.132867 |
| Small Business | 37.5% | 31.7% |
| Mid-Market | 43.8% | 58.5% |
| Enterprise | 18.8% | 9.9% |
| Total page views | 57 | 396 |
| Total LLM citations | 82 | 1,487 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
Natterbox
Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.
- Customer Support
- Helpful
- Features
- Reliability
- Ease of Use
- CRM Integration