G2 Vendor Directory

Cloud Softphone vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

GoTo Connect

by GoTo

Overall rating4.84.4
Review count161,422
Ease of use9.59.1
Ease of setup9.48.9
Quality of support9.39.0
Meets requirements9.29.2
NPS87.565.425913
Small Business37.5%70.8%
Mid-Market43.8%24.6%
Enterprise18.8%4.6%
Total page views572,301
Total LLM citations8212,252

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface