Cloud Softphone vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | Dialpad Connect |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 16 | 4,216 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.3 | 8.7 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 87.5 | 58.479388 |
| Small Business | 37.5% | 57.6% |
| Mid-Market | 43.8% | 32.8% |
| Enterprise | 18.8% | 9.6% |
| Total page views | 57 | 3,520 |
| Total LLM citations | 82 | 20,955 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription