G2 Vendor Directory

Cloud Softphone vs. Dialaxy

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Dialaxy

by Dialaxy Inc.

Overall rating4.84.4
Review count16269
Ease of use9.59.6
Ease of setup9.49.5
Quality of support9.39.6
Meets requirements9.29.2
NPS87.565.055762
Small Business37.5%64.7%
Mid-Market43.8%35.0%
Enterprise18.8%0.4%
Total page views571,442
Total LLM citations821,684

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Dialaxy

    Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Helpful
    • Call Quality
    • Features